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Privacy Policy

Privacy Policy

Policy Introduction

This web site is operated by Greenwich Carers Centre. Greenwich Carers Centre is committed to protecting the privacy of our users. We strive to provide a safe, secure user experience. The aim of this Statement is to inform you how we will use any personal data which you provide through this web site and does not apply to information we collect in any other way. This Statement is aimed at Personal Assistants and Employers.

Greenwich Cares Centre complies with data protection legislation. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.

Use of Your Information by Greenwich Carers Centre

PA Pool will use your personal information for the purpose of fulfilling any contract you have entered into. We may be required to disclose your personal information to contracted third party suppliers where this is necessary to fulfil our contractual obligations to you. All third party suppliers are legally forbidden from using your personal information for any other reason than fulfilling our contractual obligations to you. By using this service from Greenwich Carers Centre you thereby consent to your personal information being passed to third party suppliers where necessary. If you wish to opt out of your details being passed on to 3rd party suppliers please notify Greenwich Carers Centre by email info@greenwichcarerscentre.org

We use the information we gather on the web site whether personal, demographic, collective or technical, for the purposes of administering and managing your registration, responding to any queries you may have, operating and improving the web site, fostering a positive user experience and delivering the products and services that we offer to Personal Assistants and Employers.

Collection and Retention of Information

In some areas of the web site, Greenwich Carers Centre requests that you provide personal data, including your name, address, e-mail address, telephone number, contact information and other information from which your identity is discernible. In other areas of our web site, Greenwich Carers Centre collects or may collect demographic information that is not unique to you such as your postcode, age, gender and the types of work in which you are interested. Sometimes we collect or may collect a combination of the two types of information.

We also gather or may gather certain personal information about your use of our site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by Greenwich Carers Centre This information may include your IP address, browser type, domain names, access times and referring web site addresses, but is not linked to your personal information.

We afford you the opportunity to provide descriptive, cultural, behavioural, preferential and/or life style information about yourself but it is solely up to you whether you furnish such information. If you do provide such information, you are thereby consenting to the use of that information in accordance with the policies and practices described in this Privacy Statement. For example, such information may be used for the purpose of determining your potential interest in receiving e-mail or other communications about particular products or services.

When you send us an e-mail

We keep your e-mail address, the content of the e-mail and our response to it so that we can handle any follow-up questions you may have and measure our effectiveness.

Updating or Deleting Your Information

You may review, correct, update or change your account profile information at any time. Simply log into your  account, go to “Edit my profile”, review your account information and, if you wish, edit it with the options provided. If you wish to revoke your consent to our Privacy Statement, please contact us at info@greenwichcarerscentre.org. However, please note that if you do withdraw your consent, you may not be able to use the relevant services and your Greenwich Carers Centre PA Communities Account profile information will be deleted.

Disclosure of Information to Others

We do not disclose to third parties your personal information, combined personal and demographic information or information about your use of the web site (such as the areas you visit or the services you access), except as set out below.

1. We may disclose such information to companies and individuals we employ to perform functions on our behalf including data processors. The functions performed on our behalf may include hosting our web servers, analysing data, providing marketing assistance, processing credit card payments and customer service. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party or use that data for any other purpose. We will retain control of and be responsible for any information shared in this way.

2. We may disclose such information if legally required to do so, if requested to do so by a governmental entity or regulatory authority or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of Greenwich Carers Centre; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

3. We may disclose and transfer such information to a third party who acquires all or a substantial portion of Greenwich Carers Centre’s business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Greenwich Carers Centre becomes the subject of an insolvency proceeding, whether voluntary or involuntary, Greenwich Carers Centre or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the Greenwich Carers Centre PA Communities site.

Posting to Public Areas of the PA Communities site

Please remember that if you post any of your personal information in public areas of the Greenwich Carers Centre’s PA Communities site, such as online forums or chat rooms, or in the searchable database, such information may be collected and used by others over whom Greenwich Carers Centre has no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the PA Communities site.


Greenwich Carers Centre has implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. In particular, all account and password data is encrypted (i.e. it is scrambled between your computer and the PA Communities servers) and all traffic which is internal to the Greenwich Carers Centre’s PA Communities network (such as access to our database) is also encrypted. Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.


The Greenwich Carers Centre PA Communities site uses “cookies” to help personalise and maximise your online experience and time online. A cookie is a text file that is either stored in your computer’s memory temporarily (a “session” cookie) or placed on your hard drive (a “persistent” cookie) by a web page server. Cookies are not used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you and your computer and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. When you return to the PA Communities site, cookies enable us to retrieve the information you previously provided, so you can easily use the features that you customised. For example, if you personalise  PA Communities pages, or register for services, a cookie helps us to recall your specific information (such as user name, password and preferences).

Although you may configure your browser not to accept cookies, you will find the website functionality impaired if you do so.

Use of Web Beacons

The PA Communities web pages may contain electronic images known as web beacons (sometimes called single-pixel gifs) that allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on PA Communities; they are a technique we use to compile aggregated statistics about our web site usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

Because web beacons are the same as any other content request included in the recipe page, you cannot opt out or refuse them. However, they can be rendered ineffective by either opting out of cookies or changing the cookie setup in your browser.

Third parties are not permitted to use web beacons on the PA Communities sites.


If you ever have any questions about the accuracy of your personal information at Greenwich Carers Centre, please email us on info@greenwichcarerscentre.org so that we can investigate your query.

Please try to keep your information as up to date as possible. Doing so will help us to help you get the maximum benefit from PA Communities. In particular, please make sure that you inform us of any changes to your e-mail address as this is the most important way for us to contact you.

Changes to Privacy Statement

If we decide to change the substance of our Privacy Statement for Greenwich Carers Centre PA Communities site, we will post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. If at any time, you have questions or concerns about our Privacy Statement, please feel free to email us at info@greenwichcarescentre.org